The people
Small enough that you will speak to the same person twice.
The office is deliberately small. There are more drivers than there are people booking, which is the right way round for a business whose product is the drive.
Every driver holds a professional licence and drives for us rather than for a platform. That matters in a specific and unglamorous way: the person meeting your flight at midnight is somebody whose name we know and whose work we have seen, not whoever accepted the job forty minutes ago.
Guides
For the journeys where it makes a difference, meaning the Achilleion, the fortresses and the museums, we work with state-licensed guides. Greek law reserves guiding at archaeological sites to licensed guides, and we would rather tell you that than let a driver improvise history at you.